Q: How quickly will my server work after filling out the order form?
A: It takes 5 to 20 minutes to create a new server
Q: How can I make non-cash payments under a contract?
A: It is possible to work on the offer contract, as well as, if necessary, on a signed bilateral contract in paper form. To do this, you need to specify the details of your organization and the amount of the account in the section "Balance - Cashless payment". You will be provided with the contract and the invoice for payment
Q: The invoice has been paid, but the payment has not yet been credited, is it possible to credit some amount to the account as an advance?
A: We will credit the full amount of the payment upon request for support and by providing a copy of the payment order. Payment by bank transfer will be credited to your current account within 1-2 business days
Q: How quickly will my payment be credited when I top up?
A: When you replenish the balance by all payment methods (except cashless payment), the payment is credited instantly. The only exception is the option of Qiwi topping up, the funds are credited within 5 minutes
Q: Do you accept bank cards, payment by SMS, payment in cash in the network of salons Euroset/Svyaznoy?
A: The listed methods of top-up are available in "Balance-Unitpay" section. UnitPay payment gateway does not hold the commission from the payers. You will be credited with the amount you specified before making the payment in our admin panel
Q: How are the services charged?
A: Tariffication of all ordered servers (including additional software licenses) - daily. Additional services ordered, such as ipv4 and ipv6 networks, channel expansion - monthly
Q: Do you have a test period or money back guarantee?
A: To create a new server you need to deposit 250 rubles on your account. We are so confident in the quality of our services that we will return 200 rubles on demand within the first week of use. 50 remain as a commission to avoid abuse