Q: How quickly will my server work after filling out the order form?
A: It takes 5 to 20 minutes to create a new server
Q: Do you have a test period or money back guarantee?
A: To create a new server you need to deposit 250 rubles on your account. We are so confident in the quality of our services that we will return 200 rubles on demand within the first week of use. 50 remain as a commission to avoid abuse
Q: What should I do if I have a problem with the server?
A: If you have any questions or something does not work, please contact technical support. We work 24 hours a day, 7 days a week
Q: Are there any hidden payments?
A: No. Daily billings. If you purchase Windows OS, the license is distributed separately. You can read more information about licensing at the following address https://vpsville.ru/SAL_PL.pdf
Q: I stopped the server, and the money keeps spending
A: If you are not using the server and do not want to be charged, you need to apply for technical support to freeze the server or remove the server from the control panel
Q: Where are the servers physically located?
A: The equipment is located in TIER-3 datacenter of Moscow